Last Updated: August 4, 2026
Meat&Spice (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website https://msnspk.com, place an order, or interact with our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information you provide:
- Full name
- Phone number
- Email address
- Delivery address
- Order details (products, quantity, preferred time slot)
- Payment information (processed securely through third-party payment gateways; we do not store full card details)
- Communication records (when you contact us via phone, email, or WhatsApp)
Automatically collected information:
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To arrange delivery and communicate order status
- To process payments and issue refunds (where applicable)
- To respond to your inquiries and provide customer support
- To improve our website, products, and services
- To send important service-related messages (order confirmations, delivery updates)
- To comply with legal and regulatory requirements
- To prevent fraud and ensure the security of our platform
We do not sell your personal information to third parties.
3. Sharing of Information
We may share your information only in the following limited circumstances:
- Delivery partners / riders – necessary details (name, phone number, address) to complete delivery
- Payment processors – to securely process transactions (e.g., JazzCash, Nayapay, banks, card networks)
- Service providers – who help us operate the website, process orders, or provide technical support (under strict confidentiality)
- Legal authorities – if required by law or to protect our legal rights
All third parties are required to handle your data securely and only for the purpose for which it was shared.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze traffic and user behavior
You can control or delete cookies through your browser settings. Note that disabling cookies may affect certain website features.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:
- Completing orders and providing customer support
- Meeting legal, accounting, or reporting requirements
- Resolving disputes
Order-related data is typically retained for a reasonable period to handle any post-delivery queries or refunds.
7. Your Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data (subject to legal and operational requirements)
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., payment gateways). We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Phone: 0302 2271899 Email: support@msnspk.com Website: https://msnspk.com